Creating appropriate guidelines for Twitter engagement

Mosman council has published information and guidelines for how their organisation will engage citizens via Twitter.

It's very clear and well-constructed, providing a model for how other government agencies can represent a Twitter channel publicly, building on my post on Getting started with Twitter in Australian government.

By the way, if you were wondering how many Australians used Twitter, there are indications that the figure is over 1 million based on extrapolation from this analysis by Lucas Ng, How Many Australian Twitter Users Are There? And What Clients Do They Use?.